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The 5 Mistakes That Guarantee Your Business Never Gets Off The Ground

By Jen Perdew 1 Comment

The 5 Mistakes That Guarantee Your Business Never Gets Off The Ground 

 I see ‘$27 gurus’ giving terrible advice all time, while new entrepreneurs follow them straight off a cliff…It just breaks my heart.

 

After years of beating my head against the wall until there was nothing but a bloody spot, I finally realized that much of the advice I’d received from the $27-guru crowd was absolutely wrong.

Not just wrong, but dangerously wrong!

Before I made my first nickel online in 2005, I spent $22,000 of money I didn’t have, $27 at a time on ebook after ebook.

Those low-cost ebooks professing to reveal the secret to making money online without lifting a finger to do the work usually were a colossal waste of money.

They all claimed you could follow some secret black hat ‘hack’ or by slip through an unknown ‘Google loophole’ to make instant cash. Usually, the only one making any money was the one revealing ‘the secret’!

With so many disenchanted wanna-be-get-rich-quick-entrepreneurs out there, no wonder the Internet Marketing crowd got such a bad name.

The real issue for the aspiring business folks was not that financial loss. After all, $27 does break anyone’s bank account. It’s the crushed spirit and the vanishing hope of financial freedom when you realize you’ve squandered your biggest asset.

Time.

Waste too much time following the advice of someone who doesn’t really have a sustainable or successful entrepreneurial experience, and you’re not only at zero again, but you may even be further behind.

Those $27-gurus haven’t built a business. At best, they’ve built an illusion. It may have everyone fooled for a moment, but when things get a little shaky, it all crumbles and disappears in the wind. They disappear never to be heard from again.

It kills me when I see this happening.

That’s why I committed to my long-term goals and passion when building my business.

NAMS didn’t start out as an online business training company but as a hosting company.

When I realized my customers didn’t know who to trust or who to follow to set their businesses up right, I introduced them to the best people, either at the NAMS Workshop or in our MyNAMS Insiders Club.

The Insiders Club became the business behind the glass wall. All the Insiders get to watch as we figure out what’s working today and for the future in the long haul.

It’s a little like making sausage – never pretty, often messy, but always tasty.

What we teach and what we preach is from our experience. Every week, on our live mastermind call with the Insiders, we review our experience in our business and share what’s working and what’s not working from our members as well.

This is real world stuff in real time.

We root out the really bad advice that stinks up the Internet and try to be a guiding light for the new marketer to get on the right path, right away.

Now, I’m not against low-cost items that help you build a system using strategies and tactics that fundamentally work. Just make sure it’s not a ‘hack‘ or ‘hidden loophole‘… there’s no future there. That’s one of the biggest mistakes you can make, taking really bad advice from people who care only about their wallet, not yours.

But it’s not the only bad advice you’ll see.

I’ve decided to reveal the 5 worst pieces of advice you can get and how to avoid it. Here it is:

  1. Create your product first
  2. Get more traffic
  3. Focus on your passion
  4. Get the money and get out
  5. Get your Infrastructure in place first

Bad Advice #1: Create Your Product First…

This is just awful. This piece of advice is the one thing that strips new marketers of all hope because they are guaranteed to fail! And it’s a really a costly failure.

The bad advice is often couched in these well-intentioned platitudes:

“You’ve got something to say and people need to hear it,” or

“You’re an expert. Just claim it and get your product out there for people because they’re waiting on you…”

Frankly, unless you’ve figured out how to cure cancer, no one is waiting to hear what you have to say.

I know we all want to believe that we have solved a serious problem and we have to get our product out the door because people need it.

Maybe they do, but they have to WANT it first.

That’s where all that marketing and sales experience comes in so handy.

And they’re not sitting idly waiting for your product. EVER.

Don’t get me wrong. You may have a great product idea. And you may have some life experience that is absolutely riveting.

But building your product first is the fastest path to going out of business.

Here’s what happens to a lot of new entrepreneurs:

  • you spend all your time building your product
  • throw up some last-minute sales page because a guru said you must have one of those
  • hook up a PayPal account to the buy button
  • wait for people to send you money ‘while you sleep’
  • And then, you wait for people to beat a path to your door

Crickets. Nothing. No nibbles. No sales.

This confirms your worst nightmare. Your husband or wife was right! Your mom said, “I told you so!” Everyone was right. There’s no way to make money with an online business!

It’s time to give up.

What’s missing?

EVERYTHING is missing! Especially sales and marketing strategies and techniques.

You’ve made the classic mistake of spending your hard-earned cash building a product without a market, that doesn’t solve a desperate problem, or that people haven’t said they want or need.

The only one with a desperate problem now is YOU!

Next step? Clinical depression.

Man, this seems harsh as I’m rereading it, but I really wish someone had smacked me upside the head with this TRUTH when I first started.

I’ve done it. Been there. Got the t-shirt.

My XXL says, “I’m with stupid!” and the arrow’s pointing up at my face.

You’re not alone.

That’s why I teach that product creation is the LAST step!

We break the business down into two simple layers: Marketing and Delivery.

  • Marketing equals sales, traffic, conversions – all the skills and techniques required to make money. If you live in this layer and master it, you’ll be rich forever!
  • Delivery equals the plumbing of your business, the infrastructure, the products – all the technology you need to build an empire. And frankly, you never need to know how any of this works…

I love the delivery layer. It’s fun. And it’s tangible. You can see your progress there very quickly.

The marketing layer is harder. You have to get good at sales and marketing to survive.

But don’t spend any time in the delivery layer first…

In fact, you shouldn’t step foot in there until you are making beaucoup money.

It’s not necessary to your success. When you’re making a lot of money selling other people’s products using THEIR delivery layer, you may be ready to build your own – including your own products – if you decide you want the headache of a complex infrastructure. (We’ll talk more about this in #5.)

But not until then.

Here’s another harsh truth: Your product is not so special that it will sell itself.

Everyone I know who is successful in business spends 80 to 95 percent of their time SELLING.

But it’s not really necessary to have your own product. You should focus on selling other products until you get REALLY good at it, and forget creating your own products.

Why? Let’s count the reasons:

  1. You didn’t have to spend the time building it yourself.
  2. You don’t have to invest cash in the solution.
  3. You test the market to determine if the consumer market wants it while being completely detached from the outcome.
  4. You can drop it like a hot potato if it doesn’t sell – and not lose a wink of sleep over it.
  5. You can serve your community by offering solutions to problems which makes you a vital service provider.
  6. You get paid for your performance. The more you sell, the more money you earn.
  7. You learn to sell and market immediately without waiting until everything is ready (when you’re creating your own products).
  8. You build relationships that will reciprocate for you when you’re ready to sell your own products down the road (if you decide to do that).
  9. You discover how to generate cash fast.
  10. You get paid by other people to build your list with quality buyers.

Bad Advice #2: Get More Traffic…

Oy vey!

What if every click on any link to your website costs you $1.

Imagine a little meter in the upper right corner of your site that counted the clicks, dinging every time a new person visits, and withdraws a $1 from your bank account instantly.

No money is going into your website because the person who visits doesn’t buy anything.

Your friend, Annie, has a meter on her site too. And every time someone visits, it dings her account $1 just as it does yours. But within a few minutes, her website meter sends out a beautiful cash register sound and adds $2.

That’s because someone just deposited $2 into her account.

For every dollar she spends, she gets $2.

You tell your friend, Tom, about Annie. You mention how frustrated you are that your site doesn’t seem to be making any money, and you’re not sure what the problem is.

Tom, who doesn’t have a website at all, decides to write an ebook about Annie’s experience. The conclusion is that Annie is going to get very rich as she drives more traffic to her site.

It’s a secret formula anyone can follow Tom says on his sales page, and you can solve your traffic problem with his ebook for just $27.

You buy the book. Tom’s conclusion is that all you need is more traffic because that’s what Annie needs to create more sales with a converting offer.

You decide that’s right! More traffic will solve your problem. You get 10 times the traffic you had and immediately you see that your bank account is draining 10 times faster!

More traffic? No! No! No!

Traffic is a double-edged sword!

Sending lots of traffic to a bad offer that doesn’t convert and continuing to do so over time will bankrupt you FAST!

What’s the solution?

First, get new friends. Tom’s an idiot.

Immediately, stop paying for traffic until you figure out why it’s costing you so much. In other words, why isn’t it converting?

Annie is doing something right. What is it?

Study Annie’s site, her offer, and the marketing system that she’s using. Why is her site converting so well? Talk to her. She’s living the successful online business life.

What’s she doing that you’re not?

Then, look at other people’s offers and conversions. What’s working for them? Why is yours not?

You’ll discover that successful marketers are split testing sales pages, messages, offers and prices to build the best conversion rates.

Terry Dean, one of my real mentors, says: You don’t have a traffic problem. You have a conversion problem!

Always!

Successful marketers are spending as little as possible to determine what works best and then doing more of that.

Testing becomes your best friend.

Make changes slowly and watch your numbers.

Test those changes with small, but meaningful amounts of traffic to make sure your changes are effective in a positive way. Continue testing until the conversions don’t rise any longer.

Test different markets, warm or cold traffic, paid or free, Bing or Google, Facebook or Youtube. You’re looking for the sweet spot.

When your conversions are making you more money than you’re spending, then – and only then – do you need more traffic.

Here’s the key:

If you’re making money because your traffic conversions are really good, then you know exactly how much money you can spend on getting more traffic and it becomes a self-perpetuating system.

But not until.

The final 3 pieces of bad advice really support an attitude of quality and service above all by focusing on your passion AND money, building value in your offers, and creating systems that work for you all the time.

Bad Advice #3: Focus On Your Passion…

Here’s a disclaimer.

I wholeheartedly believe in this philosophy. I teach it. I preach it. 

But there’s a second part to this that has to be considered: How is your money situation today?

If you’re panicked about paying your electric bill today, telling you to follow your bliss and focus on your passion is a real disservice.

Your passion at the moment is to get enough money to pay the electric bill!

And, as a business coach, I’m an idiot if I don’t recognize that.

There are two parts to a passion-based business. And by the way, I LOVE passion-based businesses because when you love what you’re doing, chances are that you’ll do it for a really long time and successfully!

Most people who start a business are reacting to some force in their lives. Here are some examples:

  • Down-sized or laid off or fired
  • Medical ailments restrict what you can do
  • Incredibly unhappy working for the man
  • Very passionate about a cause or a process
  • The control freak who doesn’t trust anyone or any institution to be there for you
  • Entrepreneurialitis (I made up that word) which presents itself as an extreme freedom seeker

All of these have one thing in common: Transition.

Every entrepreneur I know started their business while in some form of transition. And transition, by definition, is a state of flux which can be very stressful.

So, the two parts of creating a passion-based business are:

  1. Triage – how to stop the bleeding quickly? Every person in transition needs to reduce the stress as fast as possible. Often, that means building a system to create money fast to alleviate the financial stress as well as a support group to prop you up and guide you through the personal stress that appears when friends and family tell you that you may be a little crazy for starting a business. (I have an aunt who still tells after 12 years of online business, “I just wish you’d get a job.”)
  2. Long-term prognosis – now, that you’ve stopped the bleeding and reduced your stress, how do you build a business that feeds your soul, one that you can love a long time?

So, when you hear teachers (like me) say, “Follow your passion,” make sure you are past the triage stage of your business life.

Always keep your passion in front of you. But reduce your stress first so you can survive.

Why is focusing on passion AND money so important?

There’s a little thing called the Important / Urgent matrix. It’s one of the best reminders for what you should be working on at all times.

UrgentImportantMatrix

You’ll notice there are four quadrants:

  1. Urgent and Important
  2. Important but not Urgent
  3. Urgent but not Important
  4. Not Urgent and not Important

I won’t go into this in detail. We do that in the Insiders Club. But I will point out that if building a business around your passion is your IMPORTANT goal, then paying the electric bill is the URGENT.

Once the Urgent and Important needs are met, you want to live in as much of the Important and not Urgent world as possible because that’s where your growth and happiness is sure to live.

Never focus on your passion without taking care of your basic needs first. Huge mistake. But you want to focus on your passion as much as possible.

Bad Advice #4: Get the Money and Get Out…


This is just horrible advice.

We all want more money, but getting money at any cost is one the most immoral things you can do. The street equivalent is the Old-West snake oil salesman.

He sold a solution that didn’t work at best, and was deadly at worst, while disappearing quickly before the poor consumer could complain – or recover, as the case may be.

In today’s marketplace, there are a lot of snake oil salesmen.

They’re selling solutions:

  • to problems you don’t really have
  • that don’t work
  • or even worse, that cause bigger issues than you had in the beginning

How many times have you purchased a product or a training program only to find that 3 months later, the access page is gone, the seller has disappeared, or doesn’t support the product any longer?

They’ve basically done the product launch hit-and-run.

Hit your wallet and run with the money!

Why would they do that?

It’s about the money.

It’s always about the money for people like that.

I love money too. Money allows me to have a great life with a great wife doing things that we love to do together. It allows me to spend time with my parents and my kids when our schedules permit. And it allows me to support my family when they need help.

But most of all, money allows me to serve my customers and my community, especially the MyNAMS Insiders Club community better.

For example, when the NAMS team searched for more than a year for the right WordPress page builder, we landed on Beaver Builder. It’s an outstanding tool that’s easy to use and performs way more design tasks than we’ll ever use.

Our pages, designed in Beaver Builder, have become beautiful and modern.

Instead of buying the single or multi-site license, I bought the agency license. I paid twice as much for that tool, and will annually.

Then, I gave the license to ALL Insiders as one benefit of being an Insider with Beaver Builder’s blessing!

I used the money that I earned from their membership dues to give more value back to them.

When you focus on prospects and customers and how to create better value to improve those relationships, every offer whether it’s yours or a partner’s solution must support and enhance that relationship.

The relationship becomes more important than the money.

I have dug into my own pocket to give more value to our Insiders even when I didn’t have the money to spare. The relationship with Insiders is that important.

Today, as of this writing, an Insider gets:

  • Beaver Builder multi-site license
  • Beaver Builder Power Pack templates add-on tools
  • FTC Guardian (basic version)
  • Simple Video Management System (single site license)
  • Simple Click Tracker (single site license)
  • Simple Countdown Creator (single site license)
  • Simple Quiz Engine (single site license)

And a single site license of all the other plugins we’re launching this year (that will be about 10 plugins total.)

That’s just a sampling of the tools that we provide in addition to the team and training resources.

Bad Advice #5: Get Your Infrastructure in Place First

Now there’s a piece of advice that will keep you stuck in never-never-land forever!

And it couldn’t be more wrong.

Your infrastructure is only important if you’ve got money-making funnels to your own products in place. If you do, then focus on infrastructure.

But for this particular piece of advice, the keyword is “FIRST”!

Refer back to Bad Advice#1 in Part 1. Never build your product or your infrastructure until you’ve borrowed someone else’s to learn how to market and sell their products.

Infrastructure costs money.

Every email, every subscriber, every download has a cost associated with it.

It makes no sense to create a huge infrastructure expense overhead before you have an income rolling in.

That being said, you will need some basic infrastructure such as:

  • Domain name. (If nothing else, you’ll want to establish your email marketing brand with the domain name. David [@] MyNAMS.com is much more impressive than david [@] gmail.com. You can get one registered today quickly and easily at my registrar called SimpleNicheDomains.com – this will cost you about $10 per year.
  • Autoresponder system. Building your list from day 1 of your new business is your number 1 job. An autoresponder system like Aweber is great to start with. And you’ll get started for less than $25 per month. You don’t even have to have a landing page or a hosting account outside of Aweber at first, but you will soon. And that’s easy.

For hosting and further infrastructure tools, refer back to our favorite tools post.

But back to our original premise, don’t get befuddled by the technology!

Your job as an online business person is to sell stuff putting it bluntly.

If you don’t sell stuff, you don’t make money. If you don’t make money, you don’t have a business, but an expensive hobby.

And I don’t know about you, but I can’t afford to have an expensive hobby.

Therefore, selling stuff is the key.

Other people’s stuff is fine.

Sell using affiliate platforms, social media, Youtube, and email if that works.

But SELL!

Learning how to sell is the best, most profitable skill you can learn. Don’t get suckered into thinking you have to have an extensive website infrastructure.

Not true. Sell and earn enough money until you can hire help to build an infrastructure for you.

Category: Exclusive Content For Members

Create Your First Webinar In 14 Days!

By Jen Perdew Leave a Comment

14 Days To Your First Webinar

RockYour Webinar

Webinars are a great marketing tool. But learning how to create webinars makes them an even greater marketing tool.

Webinars can be scary if you've never done one before. Or even scarier if you've done one and it kinda went off the rails (don't worry it happens to everyone at least once)!

But when they're planned and executed properly webinars can do two things for you:

1. Build your reputation, credibility and rapport with your audience

2. Bring in substantial sales for your business.

How to Create Webinars

When you're just starting out with webinars, a great way to get comfortable and test the waters is to do a free training for your current list or members with little or no sales pitch.

This helps you get comfortable being live on screen and takes away some of the jitters.

It allows you to highlight your teaching capabilities and focus on delivering great content.

Plus a really great teaching or training webinar is a huge confidence booster and rapport builder!

And it'll be much easier for you to make an offer when you do your next session.

Webinars are like everything else though. They're only successful when you follow a proven process.

Winging it on a live call can spell disaster especially if you're not comfortable with your platform or your content.

When you've got a step - by - step guide to follow, it's less likely you'll miss something really important.

I've got a great FREE checklist to help to make sure you don't miss a thing.

Whether you want to create a straight training webinar or sell your own product or an affiliate product, this day by day checklist will teach you how to create webinars that get the word out and build a killer presentation.

Start using it today and get out there with your own training! Your members want to interact with you. Promise!

Click To Download Your Free Checklist

Category: Exclusive Content For Members

Content is King…Or So They Say

By Jen Perdew Leave a Comment

Content Is King...
But Only If It Serves Your List

If content is king, consistency is queen - blogging and social media tip - handwriting on a napkin with a cup of coffee

The money is in the list.

In fact, your list is your number one asset for your business and you must treat them as such.

Your list is going to naturally segment themselves into engaged content consumers only, buyers and consumers and inactive contacts.

Your job is to keep your subscriber engaged until they become buyers.

You’re going to have people who buy from you immediately.

And those who need a little more nurturing until they’re ready.

There are 3 things we’re going to tackle today.

  • How do you build a list?  
  • How do you keep your subscribers on your list?
  • How do you keep coming up with new content?  

How do you build a list?

Well, this is a really broad question so we’re not going to talk technical aspects. There are courses upon courses on what to do to actually build your list.

It drives me nuts though when my students say “ I have to build my list” but they have nothing to use to actually give that potential new subscriber.

You can’t just slap up a blog and assume your list is going to grow like crazy. It just doesn’t work that way.

Listbuilding is a big massive effort that must be combined with targeted traffic.

You can't have one without the other.

So we’re going to focus on what you should offer to encourage your visitor to sign up for your list.

Think of it like this- when you go for a job interview, you want to look your best right?  First impressions are everything!

Especially in the online world. People are becoming more and more protective of their email address.

When building your list, you want to offer the very best in your free offer. This is YOUR first impression.

So the free offer must be highly valuable. It doesn’t have to be huge and it doesn’t have to be long. It just has to be GOOD and USEFUL.

In fact, more and more marketers report that offering massive packages as the free offer has lower conversion rates.

Why do you think that is?

Think about it.

People look for simple and quick. They need an easy and fast win. And if you can give them that win, you’ve just built your credibility. And credibility is key to achieving the next two items on our list!

That’s why templates and checklists convert so well.

Give people something they can use. Immediately.

Save your long video training for later.

Think about what your area of expertise is in. Now how can you create a free offer based on that area of expertise? It’s going to allow you to stay congruent with your long-term funnel.

And congruency is key to item # 2.

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How do you keep your subscribers on your list?


People don’t want to sign up for your free product about nutrition and health and immediately receive content about spiritual growth.

Now you and I both know there is a correlation. But you really have to make that introduction to new content through a well-laid consumption path.

So how do you keep subscribers on your list? 

First, you want to wow them and beat their expectations of you and your business.

BUT you must give them content (whether free or paid) that directly relates to how they came onto your list to start with.

So wait FREE OR PAID content?

That’s right. Free or paid.

Remember you must monetize your list in order for your business to survive.

And if someone signs up for your free product they are obviously looking for a solution.

It’s your job to give them that solution and it can be in the form of a paid product.

Right now you may not have a paid product and that’s ok. Make sure you’re creating content to nurture that new lead.

What kind of content could you create?

  • Blogging is a great way to nurture your list.  
  • Email auto-responder series are good too. ( Email is not dead! Don't believe that rumor)
  • A monthly newsletter (this is a way to only commit to once a month content!)
  • Free reports, checklists and video training (all of which you can use as a lead magnet for people who aren't on your list as well)

You can easily change out your call to actions within this content so when you are ready to launch your product, they will already have a good rapport with you and you can start selling your products.

OR even better, if you don’t have your own products yet, use this time to hone your selling skills and promote some affiliate offers inside your content. 

How do you keep coming up with new content?

I don’t think coming up with new content is that hard...if you plan. 

This is where a content calendar really comes into play.

Everyone’s business is different but I’ll tell you how I come up with my content.

In the MyNAMS Insiders Club, we have monthly topic-specific challenges. So I write all of my content to focus on those monthly challenges. Then I give myself some slots on my calendar that don’t have a topic yet assigned so I can fill in with TIMELY content. Ya, know the stuff that’s hot right now. Or sometimes we get some really great questions in our support desk that everyone would benefit from my response.

So I would use this approach for your own business.

If you’re just getting started, don’t let yourself get overwhelmed with trying to come up with content for a year or even 6 months.

Do what’s comfortable for you. But make sure you have a plan. If you don’t, it can look like you’re just throwing things out there.

The worst thing is when you’ve promised content to your list and you have no idea what it’s going to be and it’s the day before.

If you have a general content plan, then you can let the ideas swim around in your head before you actually have to write.

I guarantee you have more content than you think you do. Take a look on your hard drive. Look for private label content you can easily change and adapt to your own voice or do a little research for idea starters from content you've already created.

I bet you'll find you have enough there to create both your nurture content and maybe even a low-cost product so you can focus on turning those subscribers into buyers.

After all, we'd all rather have a list of buyers who engage and consume content and products than a list of freebie seekers.

Category: Exclusive Content For Members

Discover the 3 Sales Funnel Stages that Everyone Must Use to Become Profitable Fast!

By Jen Perdew 6 Comments

“There’s a Funnel for THAT!”

People freak out when you talk about sales funnel stages - and building a sales funnel
because they think there’s something magic about it...

That’s mostly wrong. Magic isn’t required to create funnels, but plenty of financial magic happens when you discover that you can add 20 to 100 percent income to a highly-converting funnel!

When people picture the stereotypical sales funnel they see broad words like Awareness, Interest, Decision and Action - and their eyes glaze over and they run away fast! It doesn't have to be that way though. You just need to see it from a different perspective.

The first step is admitting that you have a problem.

I’ve talked to people about having a sales funnel or an optin funnel or a strategic funnel in place, and I get really excited about the possibilities when it seems they get it. They understand. They’re nodding their heads. They agree. It’s incredibly important they see exactly how they could make more money with the right funnel in place.

Yet, when I dig deeper, I realize it’s never going to happen.

It’s too much work.

They don’t have the time.

They don’t have the products.

Excuses abound.

And I completely understand. I waited about 8 years before I actually had a follow-up funnel in place.

So, you see, I’ve made the same mistakes.

Some mistakes are harmless. I just dust my pants off and move on.

Others have been devastating (leaving a hacker vulnerability in place cost me 6 weeks of revenue, expense and a lot of headache in 2012.)

But the most costly mistakes have been not having the right funnels in place from the beginning of my business.

Sales funnel creation is the one concept that you MUST understand if you want to build a real business.

Without the right funnels in your business selling for you ALL THE TIME, chasing new customers is your daily goal.

With the right funnels in place, you focus on adding new traffic sources and new prospects into your content and sales funnels so that they buy early and often.

Cash rolls in.

But like I said, I waited nearly 8 years before I focused on the right funnels.

Why?

Paralysis caused by fear resulting in procrastination.

That’s the worst.

Fear of something new that we don’t understand is a basic human response. We all do it. We all have it. Some worse than others.

Complacency as the result of good-enough thinking is your enemy.

Maybe it’s your only enemy…

It usually rears its ugly head when things are going along just well enough to not cause panic.

You may be doing a few one-and-done promotions each month as an affiliate marketer and making just enough money to be okay. And okay is a lot better than you used to be.

But if you had funnels in place, there’d be no scramble for the right amount of cash this month to run your business and put in your family’s pocket.

Funnel Fear (yep, I’m calling it that!) happens when you look at a big process drawing and panic because you don’t understand it and can’t figure out how to use it.

In fact, you look at it, throw up your hands in exasperation, and vow to change careers.

Here’s an example of a funnel that might scare the bejesus out of you.

digital-marketing-sales-funnel1a

That looks like a ton of work. And really, it’s just a bunch of squiggly lines that makes no sense to most people. Not knowing causes our skin to crawl. (Hint: this funnel combines at least 4 foundational funnels to create a complex automatic delivery system.) We react two ways:

  1. Walk away. Put it on the shelf and come back to it later, or…
  2. If we’re desperate or driven to improve our situation, we study it. We learn the language. And get familiar with the concepts of funnels until we are no longer paralyzed.

Back in 1991, I visited China for a month. In my hotel room in Beijing, I found the men’s restroom because they had “M-E-N” spelled out on the doors for the foreign visitors.

ChineseSymbol1a

Then, I traveled south to the Yunnan province to a small village 8 miles from the Burmese border (Myanmar was called Burma at the time). I tried to find the bathrooms - public bathrooms.

But no one spoke English there.

And I began to panic a little bit. But then I found a kind Chinese soul who understood the international face that symbolizes “I gotta pee!”

Without speaking a word, he lead me to the men’s bathroom and pointed to this Chinese symbol for Male.

I understood!

I had a solution!

My panic was gone!

That’s why I’m writing this article.

Understand the solution before you even implement it and your confidence soars. More confidence about your abilities is all the  difference in moving forward.

In this article, we’ll focus on:

  • The benefits of a sales funnel
  • Four different kind of funnels
  • Why you need to embrace and implement them all fast
  • The three sales funnel stages
  • How to get started implementing funnels fast
  • How to “read” a funnel so that it reveals everything you need to know about what’s working and not working in your business.

Let’s start from the beginning.

What’s a sales funnel?

You may know this, or think you do, but let’s go over it quickly just to make sure.

A funnel is a process for connecting prospects to products to create customers.

That’s pretty much it.

Don’t make it complicated.

A basic funnel can be drawn out on a napkin, but of course, you’ll want to refine it as you understand and tweak it because the funnel is an amazing machine that will show you all the failures and successes in your business.

A funnel is a process drawing.

It represents the progressive or regressive steps that a prospect takes to achieve your desired results.

1

A progressive path is sometimes called the “Happy Path”. Your prospect does everything you want them to do exactly how you want them to do it.

That almost never happens.

A regressive path is sometimes called the “Error Path”. It’s a big Oops. The prospect declined to follow your instructions and you have to get a little creative to come up with a way to get them back on track.

2

Here's a happy path sales funnel example.

In the funnel above, the prospect who arrives on your landing page opts in by exchanging her email address for your gift.

Then, she purchases the first upsell and completes the cart checkout. Then, she upgrades on the second upsell after the checkout and go to the confirmation page without any incident.

Nothing ever goes that smooth.

That’s why the downsell was invented.

3

And this is a funnel with an “error path”.

Notice the downsells in the funnel.

Downsells are the result of “What If?” thinking.

  • What if someone doesn’t take me up on the front end offer?
  • What if someone buys the front end but doesn’t take the upsell?
  • What if they take the downsell, what next?

See what I mean?

What do you want your prospect to do? You should know the answer to all the “What If” situations before you start building your funnels.

Really good product offers convert on the front end between 10 and 30 percent. That is a FANTASTIC conversion rate. What are you going to do with the rest of the people who don’t become buyers?

We need solutions for that situation as well.

Already, this feels like it’s getting complicated, right?

Before we go down this rabbit hole...  

What are the different kinds of funnels?

Once you understand that ALL funnels are variations of four basic types, you begin to realize exactly how simple funnels are.

So, let’s spend a little time going over these.

Strategic Funnels

You’ve probably never heard of Strategic Funnels. We’re one of the few trainers that talk about this. And with good reason.

To build a real business, everything needs to lead to your ultimate goal. And if you don’t know what that is, you can’t create a strategic funnel. This concept is so important that we have an entire course about the Strategic Funnel.

4

First, understand that the Strategic Funnel is your ideal vision of your business from top to bottom. Even if you have NO products, you can still create a PLAN for your business and lay it out in a Strategic Funnel.

There are three main Sales Funnel Stages:

 

  1. Commitment - Prospects and customers who display more commitment to themselves and their business enter the funnel from the top where the high-end (more expensive, more results-oriented) products live. Not-so committed prospects and customers come in the bottom of your Strategic Funnel where the lower-cost product live. We recommend measuring the commitment level in two ways.
    1. Mental Commitment - Use a survey to ask questions. One of those questions needs to measure their mental commitment to their business. People will say things like “Absolutely committed to success,” or “Failure is not an option.” But the second part of that measurement is probably more important, which is… 
    2. Financial Commitment - What are they saying with their wallet? Mental commitment is the road to frustrating failure until a customer realizes that they MUST invest in themselves and their business.

  2. Product Levels - While you can have as many product levels as you want, fewer levels keeps your business simpler and focus clearer. Product Levels that make sense is to make sure there’s a linear path from one to the next. For example, if your coaching program is the top level, then the free optin gift needs, low-cost product, members area, and webinar (if that’s your product path) need to lead to your coaching program naturally and congruently.

  3. Multiple Product Groups - We have 30 different lead magnets on different niche topics such as funnels, list building, blogging, graphics, social media marketing, Youtube marketing and many more. But all of them eventually lead to the ultimate goal for our business which is some kind of personal coaching. That can be one-on-one, group coaching or a weekend bootcamp. We like to think of it as multiple doors into one house. At the bottom level of the Strategic Funnel, we have many lead magnets in that product level. In the next product level, multiple lead magnets flow into fewer low-cost products to turn prospects into buyers. And the next level contains even fewer mid-level courses and products. And so on all the way to the top level where there is one or two high-ticket products - max.

The rest of the funnels we’ll discuss fit into the Strategic Funnel

5

Optin Funnels

This is the simplest funnel you can create. And I contend that it’s the most important.

Building your list is the most important thing you can do as an online marketer. Online information marketers in any niche with more than 100,000 people on their list can easily count on a six-figure income.

6

Business people with 10,000 people on their list and the ability to create funnels that convert can also count on making a good living with their list. I was a full-time online marketer with a support staff, full-time daily income and a dedicated following with less than 7,000 people on my list.

My friend Connie Ragen Green was able to create a $100k income with just 637 people on her list.

We had great funnels in place. But when we focused on the optin funnel, our business really took off.

The optin funnel offers a high-value gift with a simple thank you page and a follow-up email series. Quality is everything. Don’t skimp.

Product Sales Funnel Stages

Once you understand the optin funnel, the product funnel is easy. Basically, it’s the same principle as the optin funnel, but the product funnel is all about persuasion.

That means your initial sales page has to focus on benefits, benefits, benefits. And follow it with persuasion techniques that lead the prospect to the natural conclusion that they must have the product.

A product funnel on steroids continues the selling process as you add opportunities for the customer to buy UP your strategic funnel from one level to the next methodically.

Automated Funnels

While automation seems complex, it’s not. An automated funnel responds to the buyer’s actions. It’s called behavior driven marketing.

Here’s an example on the right:

If a prospect comes to a sales page and makes a purchase, then he gets the upsell just as with any product funnel, but…

If the prospect does not make the purchase, then you send them to a survey tool to ask what their biggest problem is from a multiple choice survey. Of course, the solutions you are yours or affiliate programs you can promote.

Think of automated funnels as a choose-your-adventure results. Sometimes, your buyers will tell you directly what they want next, but more often than not you provide solutions based on their actions in the previous funnel.

Automated funnels take many forms. The goal is to keep the buyers and prospects in ongoing funnel opportunities.

7

Start Simple!

If you don’t start with a VERY simple funnel, you’ll never build seemingly complex ones.

So, let’s break down the parts of a funnel. There aren’t many.

  1. Pages - this includes landing pages, squeeze pages, sales pages, confirmation pages and more.
  2. Cart - you must have the ability to take money when people want to give it to you.
  3. Autoresponder - communication is key. Whether the prospect buys or not, telling them what to do next is essential.

Pages

8

There are essentially 4 kinds of pages classified by function.

The first is the optin page.

Everything you do for your online business is about building your list. We’re not going into it in detail, but the optin funnel is one of the most important funnels you can have in your business.

Your job as an online marketer is to fill prospect pipeline. The optin funnel is how that’s done. The best option is to get buyers, but even at 30 percent customer conversions, you’d still have 70 percent that you want to keep on your list to sell to later.

Constantly building your list is your primary job.

The second page type is the sales page.

A sales page convinces the prospect to pull out their credit card and purchase your solution that will solve their problem. That page can be a video sales page (VSL), standard long form sales page, hybrid sales page, or any other kind of sales page that works in your market.

If it’s doing its job, the sales page creation the trust relationship.

Nearly every page in the funnel contains an element of the sales page because you’re always selling. Even if you’re delivering a product, confirming their purchase or thanking them for becoming part of your community, you’re selling the prospect on taking more action.

The best online entrepreneurs get really good at writing sales copy.

Thirdly, we have the download page.

The primary function of the download page is to deliver the product. It can be a hidden page on your site, inside a membership or someplace else where you deliver the promised content.

It should always have some opportunity to upgrade (by the deluxe version). Your goal here is to be so valuable that the visitor wants more.

And finally, the thank you page.

Most people think the thank you page and download page is the same.

Big mistake.

The only way to access the download page is through email. The thank you page is the page that follows the purchase, but does NOT deliver the product. But it may be the most important page in your funnel.

Think about it. This is the ONLY page that 100% of your visitors who have taken action will see.

This is the page that appears after you hit submit on the optin or sales page. So, make the most of it.

There are three reasons you NEVER deliver the product on this page:

  1. Ensure the visitor / prospect / customer gives you their best email address. It’s the one they check frequently, and the one most likely to be your communication channel.
  2. Set the expectations at the top of the page for next steps. For example, at the top of the page you might have something like, “Thanks for requesting our free report on XXXXXXX. The email containing your access information will arrive in your inbox in 5 to 7 minutes, but in the meantime, you might like to check out this course on XXXXXX.
  3. Display a sales opportunity on the page. This becomes a sales / thank you page hybrid. And will also become your best performing sales page. If you’re not adding a sales page below that heading, you’re leaving 30 to 70 percent of the money on the table.

Cart

There are many options for your cart from PayPal to Merchant Accounts to eCommerce platforms like Infusionsoft, 1 Shopping Cart, or Zaxaa. Which one you pick depends on the functionality you require.

Zaxaa offers really slick one-click upsells in the cart itself. PayPal as a cart does not.

We added the one-click upsell to our Infusionsoft system with custom code and that one thing lead to a 30 percent increase in revenue.

Choose carefully.

But don’t lose site of the most important functionality of the cart - collecting money and getting it into your bank account as fast as possible.

Autoresponder Sales Funnel Stages

Below is a simple 3-part funnel. There are 3 pages, one cart and one autoresponder.

9

The autoresponder and email series is the secret sauce of online marketing. That’s one reason why we spend so much time talking and teaching about email campaigns.

Email (broadcast and autoresponder) account for about 85 percent of our revenue in some form.

In other words, if we didn’t communicate with our visitors and buyers via email, we would not be in business.

The autoresponder system should have the capability of responding to specific user actions. For example, in aWeber, we know that we can schedule an email this evening to go out to only those people who did not open the email this morning.

Autoresponder series are a little bit art and a little bit science.

You have to engage your readership with subject lines and exciting email copy.

But most importantly, the email builds the relationships with your prospects and customers unlike any other tool you have.

Pages, Carts and Autoresponders make up the key elements, but they each have the capability to make or break your funnel. So, you must pay attention to all the bottlenecks and fight the conversion fight.

Read your funnels

Every funnel has conversion points.

The conversion points tell you what’s working and what’s not working.

If you understand where the breakdown starts, you can fix those conversions one at a time. And your funnel begins performing better along the way.

It’s a long term process. And it involves many different parts of the funnel. But you tackle each one at a time.

For example, if you’re getting lots of traffic to an optin page, but few people optin, you have a landing page issue. Improve the landing page, and if the optins improve, you’ve solved that conversion point.

Next, if quite a few people are taking your optin gift, but not buying your low-cost product on the thank you page, you’ve got a problem on the thank you page. Improve the offer or the copy, and if the conversions improve, you’ve fixed the conversion point.

Every conversion point has to be monitored from front to back of your funnel so that you eliminate all the bottlenecks.

This is where the work comes in creating and managing funnels.

But first, you have to create the funnels… now.

Get started with funnels fast

10 Profitable Funnels Package-300

Creating funnels have a lot in common with writing.

If you’ve never created funnels, you start with a blank page. And in writing - or funnel creation, a blank page is the most daunting obstacle to accomplishing what you want.

That’s why we HIGHLY recommend funnel templates. We’ve identified 10 sales funnel templates that everyone should have in their business.

And creating those templates from scratch is ridiculous when you can start with a template.

You can grab these here and get started immediately implementing the most important funnels in your business.

YES, I Want 10 Profitable Funnel Templates So I Can Get Started Now!

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